Course Description
This in-depth crisis management training program provides the healthcare provider with the skills to recognize, reduce, and manage violent and aggressive behavior.
Participants will have the opportunity to practice intervention techniques and to take part in a violence response simulation.
Upon completion of this session, the participant will be able to:
- Discuss and apply principles, techniques and skills used to recognize, reduce, and manage anxious, aggressive, and violent behavior.
- Demonstrate effective and compassionate methods when interacting with anxious or aggressive people.
- Gain personal empowerment through increased confidence and skills in response to a threatening situation.
- Minimize potential injury to patients, self, and bystanders.
- Reduce the liability risk for unnecessary or improper force used to control aggressive or violent behavior.
Can't Make It? Additional Scheduled Dates
- Thursday, November 12, 2026 | 8:00am - 4:30pm