St. Anthony Regional Hospital is one of only 183 hospitals nationwide – and one of eight in Iowa – to earn five-star ratings for both nurse and physician communication, according to patient experience data reported by the Centers for Medicare and Medicaid Services (CMS) and highlighted by Becker’s Hospital Review.
The recognition highlights hospitals where patients consistently report exceptional communication with both their nursing staff and physicians during their hospital stay. The ratings are based on responses to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the national standard for measuring patients’ perspectives on hospital care. CMS publicly reports these ratings to help patients make informed healthcare decisions.
“This recognition reflects what our physicians, nurses and care teams strive to provide every day: compassionate, patient-centered care built on trust, respect and clear communication,” said Allen Anderson, St. Anthony President and CEO. “Patients deserve to feel heard, informed and supported throughout their care, and we are proud that their feedback reflects the commitment of our entire team.”
Only 183 hospitals across the United States received five-star ratings in both nurse and physician communication, placing St. Anthony Regional Hospital among an elite group of healthcare organizations recognized for excellence in patient experience.
“This recognition is especially meaningful because it comes directly from the experiences of our patients and families,” Anderson added.
To view the complete list of hospitals recognized by Becker’s Hospital Review, visit the publication’s latest rankings.
